Privacy Policy
This Privacy Policy explains how ARD Locksmith ("we", "our", or "us") collects, uses, shares, and protects the personal information of users who visit our website, submit lead forms, or use our locksmith services in Little Rock, Arkansas and surrounding areas.
1. Information We Collect
- Contact information (name, phone number, email address)
- Service details (location, requested locksmith services)
- Postal code (to help determine your service area)
- Payment details (not stored on our servers, handled securely by third-party processors)
- Technical data (IP address, browser type, device used)
2. How We Use Your Information
- To provide and manage locksmith services
- To respond to your inquiries or schedule appointments
- To send service confirmations, invoices, or follow-ups
- To improve our website and customer experience
- To contact you based on your lead form submission (calls, SMS, or email)
- For marketing purposes (only if you opt-in)
3. Google Lead Form Data
Information submitted through Google Ads lead forms is collected solely for the purpose of contacting you about locksmith services. We do not sell, rent, or share this data with unauthorized third parties. You will not be spammed or contacted for unrelated offers.
By submitting a lead form, you agree to receive communications from ARD Locksmith related to your request. You can opt out at any time.
4. Sharing Your Information and Workiz
We do not sell or rent your personal data. We may share your information with trusted service providers that help us operate our website, schedule appointments, communicate with customers, process payments, or deliver locksmith services, provided they protect the information and use it only for the requested services.
When you use our online booking form, Workiz processes the information you submit on our behalf. This may include your name, phone number, email address, service address, requested date and time, and vehicle, lock, or service details. We use this information to manage, confirm, and respond to your service request.
5. Use of Cookies and Analytics
We use cookies and Google Analytics to better understand how users interact with our website. These tools collect anonymous usage data to help us improve performance, user experience, and marketing. You can disable cookies through your browser settings.
6. Data Security
We take reasonable steps to protect your personal information, including encrypted communication, secure servers, and limited access to sensitive data. However, no method of transmission over the internet is 100% secure.
7. Your Rights
- You may request access to your personal data
- You may ask to correct or delete your information
- You may opt out of marketing communications at any time
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of other websites.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at ardlocksmith@gmail.com or by phone at (501) 389-8286.
11. Governing Law
This Privacy Policy is governed by the laws of the State of Arkansas, USA.
Last updated: August 3, 2026