Terms and Conditions
These Terms and Conditions ("Terms") govern your use of services provided by ARD Locksmith, located in Little Rock, Arkansas. By using our website or requesting our services, you agree to be bound by these Terms.
1. Services
ARD Locksmith offers mobile locksmith services including but not limited to: residential lockouts, lock installation and replacement, rekeying, smart lock installation, and emergency lock services.
2. Service Area
We provide service in Little Rock, North Little Rock, Benton, Bryant, Jacksonville, Maumelle, Sherwood, and surrounding areas in Arkansas.
3. Appointments and Availability
Our services are available 24/7. While we strive for fast response times, arrival times may vary depending on location and traffic conditions.
4. Pricing and Payments
All service fees will be clearly communicated before work begins. Payment is due immediately upon completion of the service. We accept cash, credit/debit cards, and digital payments.
5. Cancellations
Appointments may be canceled up to 1 hour before the scheduled time without penalty. Cancellations within less than 1 hour or no-shows may be subject to a service fee.
6. Liability
While we take great care in our work, ARD Locksmith is not liable for any incidental or consequential damages arising from the use of our services, including but not limited to damage caused by forced entry during emergency lockouts.
7. Warranty
We provide a 30-day limited warranty on workmanship. Manufacturer warranties may apply to new locks and hardware. Warranty does not cover misuse, accidental damage, or tampering by third parties.
8. Privacy
Your personal information is handled with care and never sold or shared with third parties. Please see our Privacy Policy for full details.
9. Changes to Terms
We reserve the right to update these Terms at any time. Updates will be posted on this page. Continued use of our services after changes constitutes acceptance of the new terms.
10. Governing Law
These Terms shall be governed by the laws of the State of Arkansas. Any disputes shall be resolved in the appropriate courts of Pulaski County, Arkansas.
11. Product Returns and Warranty
All product sales are final. No refunds will be issued for any products. However, all products come with a 30-day limited warranty against defects. If a purchased item is found to be defective and the same item is no longer available, a replacement of equal value will be offered. This warranty does not cover misuse, physical damage, or tampering by third parties.
12. Late Fees and Payment Terms
Payments not received within the specified payment terms are subject to a late fee of 1.5% per month (or the maximum amount permitted by law), calculated from the day after the due date. For services invoiced at completion of work, payment is due within 48 hours of completion. For NET 30 accounts, payment is due within 30 days of the invoice date.
Last updated: January 01, 2025
